
Exchanges with Hitachi Solutions — The Podcast
We are Hitachi Solutions. A global, Microsoft systems integrator delivering end-to-end business transformation through advisory services, industry and technology expertise, and implementation excellence. Join us as our team shares how we’re working with customers just like you — delivering outcomes, tackling challenges, and leveraging technology to accelerate their business modernization initiatives.
Exchanges with Hitachi Solutions — The Podcast
5 Stages of AI Maturity
Unpacking the 5 Stages of AI Maturity with Hitachi Solutions
In this episode of "Exchanges with Hitachi Solutions," host Dave Horstein explores the journey of AI value creation with guests Ryan Caputo and Chris Bennett. The discussion revolves around how companies can embed AI into their operations to achieve tangible results such as revenue generation, cost optimization, and innovation. They emphasize the importance of organizational readiness and a phased approach to AI maturity.
Ryan and Chris explain that every organization is at a different stage in their AI journey, and it’s crucial to understand where they currently stand to effectively move forward. They highlight Microsoft’s AI maturity study, which outlines five key stages: Exploring, Planning, Implementing, Scaling, and Realizing. Each stage has its own set of priorities and challenges, and the goal is to progress through these stages to achieve significant value.
A critical takeaway from the discussion is the importance of having a strong leadership vision and support. This is identified as the strongest driver of success in AI adoption. Additionally, they stress that having a solid technical foundation is essential for scaling AI solutions and realizing their full potential.
The episode provides valuable insights into how organizations can strategically approach AI implementation, ensuring both business and technical readiness to unlock substantial value.
For more information and to access the Microsoft AI maturity study, visit global.hitachi-solutions.com.
global.hitachi-solutions.com
People on this episode

Adam Piercy, Microsoft Dynamics Sales Capabilities Lead, Hitachi Solutions
Host
Brad Koontz, Hitachi Solutions VP of Industry Solution Sales
Host
Dave Horstein, Hitachi Solutions Advisory Senior Director
Host
Hannah Story
Host
Jeffrey Lipkowitz
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Joel Lindstrom, Senior Director — Low Code, Hitachi Solutions Tech Hub of Rapid Solution Development
Host
Jonathan Yundt, Regulated Industry Director, Hitachi Solutions
Host
Keith Shoulders, Scrum Master Team Lead, Hitachi Solutions Project Services
Host
Leah Quartano Bowling, Hitachi Solutions VP, Insurance & Healthcare
Co-host